Privacy policy
Effective Date: September 6, 2025
At TechOriginals, operated by our legal business entity Swastik Infotech, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
a) Personal Information
● Name, email address, phone number
● Billing and shipping address
● Payment details (processed securely through third-party gateways)
b) Device & Usage Information
● IP address, browser type, operating system
● Pages visited, session duration, referring site
c) Order & Support History
● Products purchased
● Communication records (emails, WhatsApp chats, or support tickets)
2. How We Use Your Information
We use your information to:
● Process and fulfill your orders
● Send order updates via email, WhatsApp, or SMS
● Respond to support and return/exchange requests
● Improve website performance and customer experience
● Detect and prevent fraud or misuse
● Fulfill legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data.
We may share limited information with trusted service providers who assist with:
● Processing payments
● Delivering orders
● Sending updates or messages
● Meeting compliance and legal obligations
All such providers are expected to maintain confidentiality and use your data only for the intended purpose.
4. Cookies & Tracking Technologies
We use cookies to:
● Save your preferences
● Analyze website usage and performance
● Deliver relevant promotions or content
You can manage or disable cookies in your browser settings. Please note, some features may not work properly if cookies are disabled.
5. Data Security & Storage
We take appropriate technical and organizational measures to protect your data. While no method is 100% secure, we strive to use industry best practices to safeguard your information.
Your data is stored only as long as necessary for order fulfillment, legal compliance, or customer service.
6. Your Rights
You have the right to:
● Access and update your personal information
● Request deletion of your data, unless required to retain it for legal or transactional purposes
● Unsubscribe from promotional communications at any time
To exercise any of these rights, contact us at support@techoriginals.in
7. Children’s Privacy
Our website is intended for users aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age.
8. Policy Updates
We may revise this Privacy Policy from time to time. The latest version will always be available on this page with the updated “Effective Date.” Continued use of our website confirms your acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about how your data is handled, please write to us at:
Email: support@techoriginals.in